Important Information for International Buyers
1. Customs, Duties & Import Taxes
International orders may be subject to import duties, taxes (such as VAT or GST), and customs clearance fees charged by the destination country. These fees are not included in item prices or shipping costs and are the sole responsibility of the buyer.
2. Order Processing & Lead Times
In-stock retail and wholesale orders generally ship within 1–3 business days. Custom production projects or large bulk wholesale orders will have specific production schedules confirmed prior to shipping.
3. Tracking & Delivery Expectations
Tracking numbers are automatically emailed upon package dispatch. Transit times are estimates provided by shipping carriers. Deliveries can occasionally experience delays due to customs processing or local postal service operations in the recipient country.
4. Address Accuracy
Please ensure your full delivery address, phone number, and postal code are correctly entered at checkout to prevent delivery delays or carrier return charges.